Common Questions

Booking ahead is recommended, especially for evening slots, since sessions are one-on-one and availability is limited. You can book online through our calendar or message us on WhatsApp — walk-ins are welcome when a slot is free, but not guaranteed.

Most clients undress to their comfort level and are covered with a towel or sheet throughout, with only the area being worked on exposed. For head, neck and shoulder or foot reflexology sessions, staying fully clothed is completely fine.

Pricing depends on the treatment and session length. Message us on WhatsApp or check the booking calendar for current rates before you confirm — we would rather give you an accurate number directly than an outdated one here.

Sessions at NS Wellness are conducted by Naresh, our male therapist. If you have a preference, mention it when you message us so we can let you know what is possible.

Pressure is discussed before the session starts and checked in on throughout. Whether you want a light, relaxing touch or firm deep-tissue work, say so at any point — the therapist will adjust immediately.

Yes — fresh linens are used for every client and the room is aired out between sessions. This is consistently one of the most mentioned points in our Google reviews.

In most cases, yes, but it is important to mention any medical conditions, pregnancy, recent surgery, or injuries before the session starts so the treatment can be adjusted or, if needed, a different service recommended instead.

Arriving 5 to 10 minutes early gives you time to settle in without feeling rushed into the session.

Message us on WhatsApp as early as possible if your plans change. We understand things come up and will always try to find you another slot.

Currently, all sessions are conducted at the centre in Shivtej Plaza, Nerul West. Message us on WhatsApp if you have a specific request and we can let you know what is possible.